Withdrawl

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. If the goods are delivered in several partial shipments, the period shall run from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods. In order to exercise your right of cancellation, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax, e-mail) of your decision to cancel this contract. To comply with the cancellation period, it is sufficient that you send the notice of exercise of the right of cancellation before the expiry of the cancellation period.

The cancellation is to be sent to:

If you cancel this contract, we must refund all payments we have received from you, including delivery costs (only applies to deliveries within Germany), with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us, without undue delay and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the returned goods or you have provided proof that you have returned the goods, whichever takes place first. You must return or hand over the goods immediately and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract.

The deadline shall be deemed to have been met if you send off the goods before the expiry of the 14-day period.  You only have to pay for a possible loss in value of the goods if this loss in value can be attributed to a contact with you that is not necessary for the examination of the condition, properties and functioning of the goods.

The right of withdrawal does not apply, among other things, to contracts for the delivery of goods that are made to customer specifications or clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly.