Refund policy

Would you like to return an item? No problem, the return within Germany is free of charge. Try it on in the comfort of your own home and simply return it to us within 14 days of the day you received your order. Please ensure that all items are returned new and unused.  Unfortunately, we cannot accept returns that do not comply with these guidelines and must be returned to you.

Send us an email to let us know that you would like to return a product. We will send you a return label.
Preferably pack the items in the original packaging. Attach the return label to the outside of the package, covering any remaining stickers. You can drop-off the parcel at any DHL station.

Should you chose to return your order using a different service other than the recommended one, the responsibility and cost of shipping will be entirely at your expense.

Returns outside of Germany are at your own risk and expense.